We read every message. Whether it is a question about a Product, a delivery problem, a refund, a licensing enquiry, or a scholarly question about the 中文之钥 project — please get in touch.
This is the fastest way to reach us. To help us respond quickly, please include your order number (from your confirmation email) if your message is about a purchase.
·Response time
We are a small, independent publisher based in New Zealand, and we aim to reply within 2 business days. Delivery and refund issues are prioritised.
·The company
Clavis Sinica Limited
Registered in New Zealand
NZBN: 〔NZBN〕
Registered office: 〔Auckland, New Zealand — full registered address〕
·Common questions
Many questions are answered on our FAQ page. You may also want our Refund Policy, Privacy Policy or Terms of Service.